App support
Support for users of Areeb Digital apps
This page is for users of the apps published by Areeb Digital on the App Store and Google Play.
How to reach support
Email support@areebd.sa, ideally from the address linked to your account. We aim to reply within two working days.
To get a solution faster, include:
- The app name and version
- Your device and operating system
- A description of the problem and steps to reproduce it
- Screenshots, if any
Our apps
Frequently asked questions
How do I delete my account and data?
Request deletion of your account and associated data by emailing support@areebd.sa from the address registered on your account. We will confirm receipt and complete the deletion in line with the Privacy Policy. [Update when in-app account deletion is available]
Do you collect location data?
Some features of our apps (such as the map in Nas Life) rely on your location and are only used after you grant permission in your device settings. You can withdraw it at any time.
Where are the Privacy Policy and Terms of Use?
See the Privacy Policy and Terms of Use pages; they apply to the website and to the apps we publish.
I found a security issue. How do I report it?
We appreciate responsible disclosure. Email support@areebd.sa with the subject "Security report" and do not publish details before the issue is addressed.